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Inspired by Johnny the Bagger — The Simple Truths of Service

Mac Anderson’s Simple Truths book series
The Simple Truths of Service is an unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. Bestselling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape its culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), also available at www.nightingale.com, this book will become a customer-service classic. This truths of service story will grab your heart and get your creative juices flowing on ways to create “customer enthusiasm” in your organization.

“Once in great while you read something that bypasses the brain and goes straight to the heart. The Simple Truths of Service is that book… and then some!”
-Mac Anderson, founder of Simple Truths and Successories
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For bulk orders call 1-800-346-0208. Our standard volume discounts are: 11-100 at 20% off, 101-500 at 25% off, 251-500 at 30% off. For further quantity discounts and customization options please call 1-800-346-0208

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The Simple Truths of Service
Book Version - Hardcover, 64 pages, 6.75" square (24600PBK)

Retail Price: $14.95

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Buy 2 or more - 15% Off, Buy 5 or more - 20% Off, Buy 10 or more – 25% Off
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All products by Ken Blanchard and Barbara Glanz
simple truths of service

The Simple Truths of Service

The Simple Truths of Service - An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect.

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The Simple Truths of Service

simple truths of service

by: Ken Blanchard and Barbara Glanz

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"First say to yourself what you would be: and then do what you have to do."

- Epictitus

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